Privacy Policy for ROXOFF

Effective Date: May 13, 2025

ROXOFF ("we", "our", or "us") respects your privacy. This Privacy Policy describes how we collect, use, and protect your information when you use our mobile application (the "App").

1. Information We Collect

We may collect the following information:

• Device Information: Device model, OS version, and anonymous usage statistics.
• Purchase History: If you purchase session packs or subscriptions, we collect anonymised transaction data for billing and entitlement purposes.
• Authentication Data (optional): If you sign in using a third-party service (e.g., Google), we may collect your display name, email address, and profile image.

2. How We Use Your Information

We use the information to:

• Provide streaming and playback services.
• Track session usage and access limits.
• Manage subscriptions and one-time purchases.
• Improve performance, fix bugs, and enhance user experience.
• Ensure compliance with applicable laws and app store guidelines.

We do not collect or store sensitive personal information related to your sexual orientation, identity, or preferences.

3. In-App Purchases

The App offers:

• Session Packs: 12-hour access blocks, which can be purchased individually.
• Unlimited Access Subscription: A monthly plan that allows unlimited listening.

All transactions are processed securely via the app store or a third-party payment provider (e.g. RevenueCat, Stripe, Google Play Billing, etc.). We do not store your credit card details.

4. Data Sharing

We may share minimal technical data with third-party services such as:

• Google Firebase (authentication, crash reporting)
• RevenueCat / Stripe / App Store (to manage purchases)
• Analytics Tools (to monitor usage patterns)

We do not sell or rent your data to advertisers.

5. Data Retention

We retain data only as long as needed to:

• Provide your purchased content
• Comply with legal obligations
• Troubleshoot and improve app functionality

You may request deletion of your data by contacting us at: contact.us@roxoff.co

6. International Privacy Compliance

We comply with major international data privacy regulations, including:

• GDPR (General Data Protection Regulation - EU/EEA residents)
• CCPA / CPRA (California residents)
• LGPD (Lei Geral de Proteção de Dados - Brazil)

Depending on your region, you may have additional rights such as:

• Access to your personal data
• Request deletion of your data
• Withdraw consent for data processing

To exercise these rights, contact us at: contact.us@roxoff.co

7. Children's Privacy

This App is intended for users 18 years or older. We do not knowingly collect data from children. If you are a parent or guardian and believe your child has used the App, please contact us to delete any associated data.

8. Updates

We may update this Privacy Policy from time to time. When significant changes are made, we will notify you in-app or via email if applicable.

9. Contact

If you have questions about this policy, please contact:

contact.us@roxoff.co

App: ROXOFF